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Rehab Connection The pros and cons of Iinsight – caseload management software
We recently went through the arduous task of choosing a new caseload management software. We looked at three options that we believed could fit our purpose – Cliniko, a custom-developed program within Sales Force and Iinsight.
After a lot of research, we chose to move forward with Iinsight. Now that we’ve been using the system for 4 months, I really pleased with the decision.
If you want to get the full story on what we think of Iinsight, read our in depth blog here.
If you’re more of a skim reader, this quick summary should give you some idea about why we choose it:
| PROS | CONS |
| Works on both Apple Mac and Windows | No SMS reminder functionality |
| Set-up fees are included | Additional fees to link to Xero |
| Outstanding helpdesk support – This was a big reason we chose Iinsight | Some performance issues during peak times (may also affect other web-based software) |
| Designed for on-the-go users – no additional costs | Limited functionality to subcategorise files and documents for easy searching |
| Intuitive design and easy to use |
If you’re curious about Iinsight and want to know, feel free to drop me in a line at admin@rehabconnection.com. I’m happy to share more about how we went about choosing the system.
