We recently went through the arduous task of choosing a new caseload management software. We looked at three options that we believed could fit our purpose – Cliniko, a custom-developed program within Sales Force and Iinsight.
After a lot of research, we chose to move forward with Iinsight. Now that we’ve been using the system for 4 months, I really pleased with the decision.
If you want to get the full story on what we think of Iinsight, read our in depth blog here.
If you’re more of a skim reader, this quick summary should give you some idea about why we choose it:
|Works on both Apple Mac and Windows
||No SMS reminder functionality
|Set-up fees are included
||Additional fees to link to Xero
|Outstanding helpdesk support – This was a big reason we chose Iinsight
||Some performance issues during peak times (may also affect other web-based software)
|Designed for on-the-go users – no additional costs
||Limited functionality to subcategorise files and documents for easy searching
|Intuitive design and easy to use
If you’re curious about Iinsight and want to know, feel free to drop me in a line at firstname.lastname@example.org. I’m happy to share more about how we went about choosing the system.